Insurance Information

  • Insurance
  • FAQ

We accept the following insurances.

  • America's PPO
  • Blue Cross Blue Shield
    • BCBS Aware product
    • Blue Plus (the selected group)
    • Vantage Blue network
    • Medicare through BCBSMN
    • Minnesota Care
    • Blue Precision Achieve
  • Medica
    • MEDICA CHOICE
    • MEDICA PREMIER
    • Select Care/Laborcare
    • United Healthcare
    • Aetna
    • Medicare/Medicaid through Medica
    • Medica Elect/Essential
    • Medica Direct and Definity by Medica
  • Preferred one
  • Cigna
  • Select Care/Laborcare
  • United Healthcare
  • Aetna

We are contracted with all products of the major insurance companies as listed on their web site. Based on the product and member's benefit levels the requirements to see those members will differ. Please call the numbers on the back of your card to confirm coverage and requirements, or check their websites.

*Unfortunately, we no longer accept Healthpartner, Ucare, Medicare. You will be able to see Dr. Shu if you are willing to pay for out of network expense, otherwise, you will be able to use Health Saving Account (HSA). we offer another 10% discount in addition to the already low cost of our office procedures.

How do I find out about my insurance benefits?

Based on the product and member's benefit levels the requirements to see those members will differ. Please call the member services # on the back of your insurance card to confirm coverage and requirements, or check their websites. Ask about to what type of visits deductibles apply and about co-payment amounts.

Why is the office asking ME to call my insurance company to investigate a claim that has not been paid?

Many patients don't realize that billing is a courtesy and not a requirement of medical offices. Ultimately, the patient is responsible for the fees and this is stated in a form which you sign at registration. If there is a problem getting the claim paid after several attempts on our end, we allow patients to investigate the claim further before forwarding the bill to them. Patients can learn about the quality of customer service provided by their insurance company regarding these matters. This is helpful in making decisions about which plan to choose in the future. Hold times can be over 20 minutes, and we have neither the staff time nor financial resources to do this for multiple patients. One hint is that when you finish giving all your information to the automated system, simply say, "customer service" or "operator." The automated claims info never gives you the level of detailed explanation we need.

What if I donít have insurance?

We offer 20% discount to self payers, the self-pay patients also get low lab fees through Fairview lab. Please be aware that you will be required to pay for your initial office visit at that time.